// The core
Managed IT services for New Zealand business. One fixed fee per user.
One core. One team. One accountable technology partner.
DigitalShield is Be Digital’s one-stop managed technology service. It runs, monitors and secures the technology your business depends on for a predictable fixed monthly fee per user — and it is how every Be capability reaches you.
- 24/7monitoring & response
- 1agreement, one bill
- 8Be capabilities, one core
One bill. One team. Everything connected.
Instead of managing separate providers for IT, cloud, security, internet, your website, your cameras and now AI, DigitalShield brings them together under one accountable team — with one number to call and one invoice at the end of the month.
// What’s included
Everything the fee covers.
One agreement across the whole environment. You choose the plan; the cover below is what the DigitalShield team is responsible for.
Managed IT
Day-to-day management of the technology your team touches.
Helpdesk
Local support for your people, with agreed response times.
Device management
Enrolment, policy, patching and health for every device.
Microsoft 365
Tenant, licences, mailboxes, Teams and SharePoint, managed.
Cloud management
Azure and hosted infrastructure, sized, secured and watched.
Cyber security
Identity, endpoint, email and data controls to one standard.
Backup & recovery
Verified backups and tested restores, including Microsoft 365.
Network management
Firewalls, switches and Wi-Fi monitored and maintained.
Connectivity
Fibre, voice and mobile, supported by the people who supply it.
Website & hosting
Hosting, SSL, updates and uptime for your site.
AI services
Practical AI, governed and rolled out at your pace.
Technology procurement
Hardware and licences sourced, configured and tracked.
Strategic advice
Scheduled reviews and a roadmap you can budget against.
// How it works
Five things we do every day, without being asked.
- 01
Monitor
Devices, identities, networks, backups, sites and premises are watched around the clock, with alerts that reach people who can act.
- 02
Manage
Patching, licences, users, changes and vendors are handled for you — including the phone calls to other suppliers.
- 03
Secure
Identity, endpoint, email, data and backup controls are applied to a single standard, then evidenced in your reporting.
- 04
Support
A local helpdesk your people can actually reach, with response times written into the agreement.
- 05
Optimise
Regular technology reviews that ask what to remove, what to improve and what is now worth automating.
// The capabilities it manages
Four things technology has to do. Eight brands that do them.
Build
Get equipped and get found.
The technology you buy and the presence customers meet first.
Run
Keep the business working.
The cloud, the connectivity and the phones your team depends on daily.
Protect
Keep it safe.
Cyber security for your data and intelligent monitoring for your premises.
// Plans
Three levels of cover. One fixed fee per user.
Published prices per user, per month. We confirm the exact figure after a free review of your environment, because a five-person office and a fifty-person operation across three sites are not the same job.
DigitalShield Essential
Smaller teams that need the basics done properly.
from $89 per user / month
+GST · no lock-in · includes the security software
- Local helpdesk
- Device monitoring & patching
- Microsoft 365 management
- Security baseline & MFA
- Backup for Microsoft 365
- Asset register
- Business-hours support
DigitalShield Business
Growing businesses with more to lose.
from $139 per user / month
+GST · no lock-in · includes the security software
- Everything in Essential
- Advanced endpoint protection
- Microsoft security hardening
- Network monitoring
- Cloud & Azure management
- Priority support
- Security reporting
- Scheduled technology reviews
DigitalShield Complete
Businesses that want the whole environment run for them.
from $189 per user / month
+GST · no lock-in · includes the security software
- Everything in Business
- 24/7 monitoring
- Managed detection & response
- Advanced backup & disaster recovery
- Connectivity & voice management
- AI services
- Advanced device management
- Technology strategy & virtual IT leadership
Add any Be capability to any plan: Be Connect · Be AI · Be Watch · Be Screen · Be Online · Be Market
// Technology health check
What is your DigitalShield Score?
Nine questions, about ninety seconds. You will get a score out of 100, the three things worth fixing first, and no obligation to do anything about it.
// Questions
DigitalShield, answered.
What exactly is DigitalShield?
It is a managed technology service, not a product you install. For a fixed monthly fee per user we run, monitor, secure and support the technology your business depends on, and we bring in whichever Be capabilities you need — cloud, security, connectivity, AI, cameras, screens or procurement — without you signing a separate contract for each.
Do we have to move everything at once?
No. Most businesses start with the layer that hurts most — usually devices and Microsoft 365 — and add the rest over the following months. The fee grows with what you actually take on.
What does it cost?
A fixed fee per user per month, set after a short review of your environment. We do not publish a number because a five-person office and a fifty-person operation with three sites are not the same job, and a made-up figure helps nobody.
Are Microsoft licences included in the fee?
They are quoted separately and shown separately, always. You see exactly what goes to Microsoft and exactly what pays for our people.
Can we keep our existing internet or phone provider?
Yes. DigitalShield manages what you have. Moving connectivity to Be Connect usually simplifies support and billing, but it is a choice, not a condition.
What happens if we want to leave?
Your domains, tenants, licences and data are in accounts you own. We hand over documentation and access. Nothing about the service is designed to trap you, because a customer who stays only because leaving is painful is not a reference.
Do you support businesses without any internal IT?
That is the majority of our customers. DigitalShield is designed to be the whole IT function for businesses that will never hire one, and to work alongside an internal person or team where one exists.
// Let’s talk
Build your DigitalShield.
Tell us what your business runs on today. We will map what DigitalShield would cover, what it would cost per user, and what we would fix first.
- Free, no obligation
- You keep the findings
- A real engineer, not a call centre
